Return & Refund Policy

1. Return & Exchange Eligibility

• Items must be returned within 7 days from the delivery date.

• The product must be unused, undamaged, and in original packaging with all accessories.

2. Non-Returnable Items

We do not accept returns for:

• Personal care & hygiene products.

• Items purchased during sales, promotions, or clearance events.

• Customized or personalized products.

3. Return Process

• To initiate a return, email us at

  itxmee369@gmail.com

   with your order number and reason for return.

• Once your return request is approved, you will receive instructions on where to send the item.

• You are responsible for return shipping costs unless the item is defective.

4. Refund Processing

• Once the returned item is received and inspected, we will issue a refund within 7-10 business days.

• Refunds will be processed to the original payment method.

5. Exchange Policy

• If you received a defective or incorrect item, we will send a replacement at no additional cost.